On this Episode of Unbound Conversations
Hostage negotiator, clinical psychologist, and leadership expert, George Kohlrieser, explains the ‘Person Effect’, the emotional impact we have on others through our presence, mostly communicated non-verbally. Some people naturally inspire trust, while others create distance. Find out how effective leadership goes beyond rapport to true emotional bonding, which many avoid due to past pain. When bonding leads to hurt, the brain learns to protect itself by pulling away from connection.
Listen to the Episode
About the Guest

George Kohlrieser is a clinical and organisational psychologist. He is Distinguished Professor of Leadership and Organisational Behaviour at IMD in Lausanne, Switzerland, and consultant to global organisations around the world. He specialises in high performance leadership, high performance teamwork, conflict management, change management, post-traumatic stress, work-life balance and personal and professional development. He is also a police psychologist focusing on violence and aggression management, and hostage negotiations. Professor Kohlrieser is creator and director at IMD of the highly acclaimed High Performance Leadership Program (HPL) and the Advanced High Performance Leadership Program (AHPL).
Among his multiple functions, he is also past president of the International Transactional Analysis Association (ITAA). He has won numerous personal and program awards. The Learning Leadership program he leads as part of IMD’s Global Leadership in the Cloud curriculum was awarded a Gold Medal for being the best advance in unique learning technology by Brandon Hall consulting, a leading learning and development research firm (2015). He received the CEEMAN Global Champion Award for Excellence in Teaching (2013), the prestigious BrandLaureate International Brand Personality Award for his contribution in the field of high performance communication from the Asia Pacific Brand Foundation (2010), and the global ECCH Renewable and sustainable energy, technology and development Hot Topic Case Award (2011).
In addition, he is author of international best-seller and twice award-winning Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance (Jossey-Bass, Warren Bennis Series, 2006) and Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership (Jossey- Bass, Warren Bennis Series, 2012). George Kohlrieser has also delivered two notable TEDx talks : A hostage negotiator teaches leadership through bonding. Furthermore, he is the co-creator of Inside Risk, an interactive leadership training on high-stakes decision-making.
Show Notes
Hostage negotiator, clinical psychologist, and leadership expert, George Kohlrieser, explains the ‘Person Effect’, the emotional impact we have on others through our presence, mostly communicated non-verbally. Some people naturally inspire trust, while others create distance. Find out how effective leadership goes beyond rapport to true emotional bonding, which many avoid due to past pain. When bonding leads to hurt, the brain learns to protect itself by pulling away from connection.
Resources
Listen to the full episode here: https://www.liveunbound.com/podcasts/31-george-kohlrieser-applying-hostage-negotiation-tactics-in-leadership