On this Episode of Unbound Conversations
With over two decades of negotiation experience, including multinational hostage crises and police operations, Matthias shares the power of communication, team dynamics, and inner strength. He candidly discusses lessons from both triumphs and setbacks, showing how doubt and insecurity can fuel performance and growth.
Discover the key skills used by elite negotiators, such as active listening, emotional regulation, and authentic connection – and how these can transform relationships, business, and personal leadership.
This episode is essential listening for business leaders, team players, and those navigating high-pressure environments who want to build trust, handle conflict, and lead with integrity.
Listen to the Episode
About the Guest
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Matthias Herter is an expert in crisis and hostage negotiation, with 21 years of frontline experience serving with Swiss police crisis response units. His early dream of joining the military led to a distinguished police career, where he specialised in high-stakes negotiations involving kidnappings, barricaded individuals, and life-or-death incidents across the globe. Matthias has led multinational negotiations with agencies from the UK, Germany, and Switzerland, including complex interventions with Al Qaeda and cases of public crisis.
He now runs a private company advising leaders, companies, and NGOs on negotiation and conflict resolution. Renowned for his rigorous approach, global insight, and commitment to ethics and teamwork, Matthias is also President of a European network for kidnapping and extortion response. His unique focus on emotional nuance and unconditional team support has saved lives, and continues to inspire leaders in every field.
Show Notes
- Inside the mind of a crisis negotiator
- Turn fear into peak performance
- Inside the playbook of winning negotiation teams
- Overcoming grief and loss
- Negotiation skills for everyday success
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